Frequently Asked Questions
Do you offer free installation estimates?
Yes, Vic's HVAC provides free HVAC installation estimates. We offer detailed quotes with no hidden costs or upselling for all heating and cooling system installations.Are your technicians licensed and insured?
Yes, all Vic's HVAC technicians are licensed, insured, and locally trained. They're certified and experienced in both residential and light commercial HVAC systems.How long has Vic's HVAC been operating?
Vic's HVAC has been serving Western New York for over a decade. We're a family-owned and operated company with deep roots in Lewiston.Do you serve homes in Niagara Falls?
Yes, we serve Niagara Falls along with Lewiston, Lockport, Amherst, Orchard Park, and Hamburg across Niagara and Erie counties.Can you install mini-split systems?
Yes, we install ductless mini-split systems for zone-controlled heating and cooling. They're ideal for additions or older homes without existing ductwork.Do you offer same-day HVAC repairs?
Yes, we provide same-day HVAC repair service. Our stocked service vehicles reduce downtime and return visits for faster, more reliable repairs.Can you install whole-home humidifiers?
Yes, we install furnace humidifiers integrated directly with existing heating systems. They help reduce dry air and static during long Western New York winters.Do you work on commercial buildings?
Yes, we provide heating and cooling solutions for small offices, retail spaces, and light industrial buildings with preventive maintenance plans available.Can you help with energy rebates?
Yes, we work with top equipment brands to maximize energy efficiency and rebates. We provide guidance on local energy rebate opportunities.Do you install water heaters too?
Yes, we install and replace traditional water heaters. We help homeowners choose the right capacity and safely remove old units.What's included in furnace maintenance plans?
Our annual maintenance plans keep furnaces running safely with carbon monoxide and gas line checks. We service gas, electric, and high-efficiency models.Can you retrofit older Western New York homes?
Yes, we're experienced with older homes in Lewiston and Niagara Falls. We tailor solutions for unique duct layouts and ensure proper sizing.